Privacy Policy

Privacy Policy

Effective Date: 07/17/2025
Organization: WillingGivers (“we,” “our,” “us”)

WillingGivers respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect different types of information depending on how you interact with us.

a. Personal Information

When you create an account, donate, or launch a campaign, we may collect:

• Full name
• Email address
• Phone number (optional)
• Profile photo (optional)
• Mailing address (for donation receipts or campaign verification)
• Payment information (processed securely by third-party providers)

b. Campaign Information

If you create a campaign, we may collect:

• Campaign title and description
• Fundraising goals
• Photos, videos, or documents you upload
• Updates or communication with donors

c. Usage Data

We automatically collect non-personal data to improve your experience, including:

• IP address
• Browser type
• Device type and operating system
• Referring to website or source
• Pages visited and time spent on the platform

2. How We Use Your Information

We use the information we collect to:

• Create and manage user accounts
• Facilitate donations and process transactions
• Verify campaign creators and prevent fraud
• Send important updates, receipts, or confirmations
• Improve our services and user experience
• Respond to inquiries and provide customer support
• Comply with legal and regulatory requirements

3. Sharing and Disclosure

We do not sell or rent your personal information to third parties. We only share information about the following situations:

a. With Your Consent

We may share information with partners or third parties when you give explicit consent.

b. Service Providers

We work with trusted third-party companies for:

• Payment processing (e.g., Stripe, PayPal)
• Email communications

c. Legal Compliance

We may disclose your information if required by law, such as to comply with a subpoena, court order, or other legal process, or to protect the rights, property, or safety of WillingGivers, our users, or others.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Recognize repeat visitors
• Personalize user experience
• Track campaign performance
• Analyze traffic and user behavior

You can manage your cookie preferences through your browser settings. Disabling cookies may limit some features of our website.

5. Data Retention

We will retain your data for as long as necessary to fulfill the purposes outlined in this policy, including:

• User accounts: retained until the account is deleted or deactivated
• Campaign data: retained for auditing, reporting, and dispute resolution
• Donation records: retained for legal and financial compliance

6. Data Security

We use appropriate security measures to protect your information, including:

• Secure Socket Layer (SSL) encryption
• Firewalls and access controls
• Regular monitoring for vulnerabilities

Despite our efforts, no online system is 100% secure. Users are responsible for safeguarding their login credentials.

7. Your Rights and Choices

Depending on your location (e.g., under GDPR or CCPA), you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for processing
• Object to certain uses of your data
• Request data portability

To exercise any of these rights, contact us at wecare@willinggivers.org.

8. Children’s Privacy

WillingGivers does not knowingly collect personal information from children under 13 (or under 16 in some regions) without parental consent. If we discover that such information has been collected, we will promptly delete it.

9. Third-Party Links

Our platform may contain links to other websites. We are not responsible for their privacy practices. We encourage users to read the privacy policies of external sites before sharing personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will:

• Posting the new policy on our website
• Update the "Effective Date" at the top
• Notify users of significant changes via email or in-app notification

Continued use of the platform means you accept the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how your data is used, contact us:

📧 Email: wecare@willinggivers.org
🌐 Website: www.willinggivers.org
📍 Address: Seattle Washington